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If it is an emergency, call 9-1-1. The city has staff standing by during all nonregular hours that can respond to emergencies. If it is not an emergency, you can leave a message at (425) 377-3231 and the report will be reviewed on the next regular working day.
An emergency would be considered any situation where there is a clear and present safety exposure to the public. Some examples would be a fallen stop sign, a tree blocking a public roadway, flooding on a public street, a mud slide into a roadway, or a downed street light. If in doubt, call 9-1-1 to report a situation. If it is not an emergency, call (425) 377-3231.
Storm ponds can be public or private. The City provides maintenance only on public ponds. Private ponds are required to regularly be cleaned and maintained by the associated homeowners. You can contact the City at (425) 377-3312 to find out if a pond is public or private.
Typical maintenance activities include removing vegetation, excavating accumulated sediment, and checking the control outlet structure for proper operations.